By accessing or using Bonzai’s website, portal, or services, you agree to these Terms of Service. If you do not agree, you must not use the services.
Users are responsible for providing accurate personal and medical information. You are responsible for safeguarding your account login credentials and ensuring that no unauthorized individual accesses your account. Misuse of the service is prohibited.
Bonzai may, at its sole discretion, modify, suspend, or terminate the availability of services, including the website, without prior notice. We strive to maintain the continuity of services, but there may be instances of downtime for maintenance or technical reasons.
Bonzai provides home sleep testing services but does not offer direct medical advice, diagnoses, or treatments. The information and services provided should be used by healthcare professionals to make informed clinical decisions. Results and data from Bonzai should not replace consultations with qualified medical professionals.
Healthcare providers or patients ordering home sleep tests must ensure that the provided information is accurate and up to date. All orders require a valid medical prescription. Fees for services are listed on the website, are subject to change, and must be paid in full before services are rendered. Refunds are not available unless otherwise specified.
All content on the Bonzai website, including text, graphics, logos, and software, is owned by Bonzai or its licensors. Users may not copy, modify, distribute, or use this content without explicit written permission.
Your use of our services is subject to the terms outlined in our Privacy Policy, which describes how we collect, store, and use your personal information, including health data. By using our services, you consent to the collection and processing of your data.
Bonzai is not responsible for any indirect, incidental, or consequential damages resulting from the use of our services. This includes loss of data, interruption of service, or any financial losses incurred due to service usage.
Bonzai’s services are provided on an “as-is” and “as-available” basis. We do not guarantee that the services will meet your specific needs or that the results provided will be error-free. We disclaim all warranties, either express or implied, including warranties of merchantability and fitness for a particular purpose.
Bonzai reserves the right to terminate or suspend user access to our services, with or without notice, for reasons including but not limited to violations of these Terms of Service or other policies.
These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes arising from the use of the services will be resolved in accordance with UAE laws. Users agree to resolve any disputes through arbitration or mediation before resorting to legal action.
Our website or portal may include links to third-party websites, services, or applications. Bonzai is not responsible for the content or privacy practices of these external sites.
We may revise these Terms of Service from time to time. Users will be notified of any significant changes, and continued use of the services constitutes acceptance of the modified terms.
Patients are responsible for the proper care and use of the sleep testing device provided by Bonzai. In the event of damage, loss, or misuse of the device during the rental period, the patient will be liable for the full replacement cost of the device. If the device is not returned in its original condition, repair or replacement fees may apply. Non-compliance with these terms may result in legal action, termination of services, and additional penalties as outlined in these Terms of Service.
For questions regarding these Terms of Service, please contact us at info@bonzaimedservices.com or +971505346685.